When Uber’s boss fell out with one of his drivers, the video went viral. In the process he’s taught us all a lesson about true responsibility.
It’s pretty ironic, I suppose. The digital revolution has enabled Uber co-founder, Travis Kalanick, to build a business worth a cool $70 billion in just eight years. Then the same technology and a humble dash-cam captured his angry exchange with one of their drivers, Fawzi Kamel, and it went round the world in seconds, thanks to a judicious leak to Bloomberg Technology.
Their argument started over tough changes to the business model of Uber’s high-end chauffeur service and ended with Kalanick uttering the priceless words “some people don’t like to take responsibility for their own shit” – thereby both passing the buck for the hapless driver’s bankruptcy and also – it seems to me – serving as a metaphor for the challenges facing global capitalism today.
It’s doubly ironic coming from such a profoundly disruptive business, Continue reading