When Uber’s boss fell out with one of his drivers, the video went viral. In the process he’s taught us all a lesson about true responsibility.
It’s pretty ironic, I suppose. The digital revolution has enabled Uber co-founder, Travis Kalanick, to build a business worth a cool $70 billion in just eight years. Then the same technology and a humble dash-cam captured his angry exchange with one of their drivers, Fawzi Kamel, and it went round the world in seconds, thanks to a judicious leak to Bloomberg Technology.
Their argument started over tough changes to the business model of Uber’s high-end chauffeur service and ended with Kalanick uttering the priceless words “some people don’t like to take responsibility for their own shit” – thereby both passing the buck for the hapless driver’s bankruptcy and also – it seems to me – serving as a metaphor for the challenges facing global capitalism today.
It’s doubly ironic coming from such a profoundly disruptive business, Continue reading
It’s not exactly as easy as ABC, but ESG – Environmental, Social and Governance – is the key to investors getting traction on the behaviour of companies they own.
Forgive me if a note of grumpiness creeps into this comment. That’s entirely due to too much Trumpiness at present. But I just couldn’t resist giving a little tongue-in-cheek cheer when I saw this year’s Most Controversial Companies Report from RepRisk.
This identifies the ten companies most at reputational risk from governance problems like corruption and fraud, as well as environmental and social controversies. For once, the rating is based on a rigorous analysis rather than social media chatter or NGO high profile campaigns. The aim of the exercise is to raise awareness of the ESG risks that need to be addressed by global corporations.
To be honest, I’ve become a little fed up with the boosterism of the usual ‘most this’ and ‘most that’ rankings – like the one that named BMW as “the world’s most sustainable company” last year (since when was selling metal boxes powered by fossil fuels a sustainable business model?); or the one that advised investors the year before to back Volkswagen as “best in class… in terms of economic, environmental and social criteria” just days before that motor manufacturer’s systematic cheating caused a collapse in its share price. Continue reading
Let’s looks back at some of the better news stories of 2016.
The year usually ends with a concerted effort to be jolly, even if most readers of this blog will feel glad tidings have been in rather short supply recently. As I write, news that Italy is now staring into the unknown – with a possible banking crisis threatening the wider Euro zone following its referendum upset – will do little to lighten the mood.
So this month in seasonal mood I’ll try to find some positive news, even if I end up reinforcing my long-running theme that it’s all ’bout the money (with apologies to Meja). My sense that it isn’t all bad was fuelled by a recent round trip to the southern hemisphere including Australia, which involved nearly 50 hours sitting in planes and plenty of time to reflect.
The polls may not have predicted it, but the underlying causes of the upset outcome are evident. So what do we do now?
Many in Britain will have had the same sinking feeling on waking up to hear the outcome of the US presidential election as they did in June after the Brexit referendum. At time of writing, the final tally is awaited, and Hillary Clinton may even be slightly ahead on the popular vote, but the picture is clear (and remarkably similar to UK): a nation dramatically divided 50/50 with the former industrial ‘rust belt’ states (read northern Labour heartlands) swinging decisively against the so-called establishment elite.
Back in the summer, this is what I said here in Briefing about the outcome of the UK vote:
“The major corporations need to wake up to the fact that trickle-down globalisation isn’t working.… Simply put, owners of capital have done just fine since the global financial crash, and that includes many Western baby-boomers; but middle wage earners have not. Our great corporations like to present themselves as a much-misunderstood force for good. Western voters clearly disagree.”
Amid continuing concern about the hard economic consequences of Brexit, there’s cause for optimism from good progress on the Paris climate agreement and the roll-out of the Global Goals.
Martin Schulz signs Climate Agreement
Mark Carney, the softly-spoken Canadian governor of the Bank of England, provides a rare focus for optimism right now. Indeed he has been dubbed by one pundit ‘the only adult in the room’ while politicians play children’s games.
He can’t do much about the remorseless logic of the UK government putting border controls and immigration limits ahead of staying in the world’s largest trading block and what that will do for economic prospects; still less about the possible global consequences of Brexit’s American cousin, Trump, should that come to pass next month.
But he is intervening vigorously in the debate about opportunities arising from the move to a low carbon economy. His timing is excellent, with the EU Parliament fast-tracking its approval of the Paris Climate Agreement, meaning we are now over the threshold of 55 countries equating to 55% of global emissions needed for ratification. Continue reading
An opportunity to kick-start a move towards more mission-led companies is getting caught up in Brexit fall-out.
A little reported but potentially momentous bit of thinking is going on in the depths of the UK government. Earlier this summer the Cabinet Office started a consultation on ways to strengthen so-called ‘mission-led’ businesses. One question arising is whether we need a new form of corporate structure to encourage them.
The consultation set the scene like this: “The traditional roles of civil society and business are changing for the better. The social sector is becoming more business-like and businesses are keen to demonstrate their social impact. Continue reading
Too many companies are trapped by the ‘curse of materiality’ and aren’t accepting the challenge of change.
When the Global Goals were agreed last September, I hailed them as setting “the new, de-facto global standard for businesses to design, measure and account for their contribution to sustainable development”.
I said they present a unique opportunity for businesses to align their programmes and purpose to the needs of society – and in so doing, grow the business, reach new customers and markets, develop new products and boost the bottom line. Since the SDGs set out the issues the world has agreed are THE global priorities, business can’t succeed in the long run unless these aims are met.
That’s why I described them as providing the gateway for any business to shift from Continue reading
Britain’s referendum result has its roots in long-standing economic unfairness, and it will get worse unless business learns some lessons
The shockwaves from the UK’s vote to leave the European Union continue to reverberate around the world. Economists speculate on the implications. Politicians with elections looming in Europe and America worry what it means for them. Individual citizens in Britain – well, about half of them – ask profound questions about their country and the divisions so starkly revealed.
The sense of shock and the search for meaning is palpable. I will resist adding lots to the Continue reading
Corporations spend billions every year on causes and in communities around the world. But a shocking new survey shows they actually know little about the difference it makes.
Nowadays everyone agrees that spending shareholder funds in scattergun philanthropy doesn’t make sense: it’s not good for people in need, nor for companies trying to justify and sustain a community investment (CCI) programme.
So Corporate Citizenship asked corporate responsibility and sustainability practitioners how they set objectives and whether they measure outcomes. Over 130 practitioners from around the world replied. A massive three quarters said they aspire to achieve long-term Continue reading